Work

The person between your data product and your customer's aha moment.

What I Do

Make technical data products easy to buy — I run the demos, build the proof-of-concepts, and answer the hard questions so deals don't stall
Build the presales function when there isn't one — at BatchData I stood this up from scratch: process, materials, and customer-facing strategy
Keep customers after they sign — my career started in customer success, and I still think like a CSM even in a solutions role

Experience

Director of Data Solutions BatchData 2023 – present Built the data solutions function from scratch at a self-funded property intelligence company. Own presales, technical demos, and data strategy.

Current

Solutions Consultant ZoomInfo 2019 – 2023 Focused on company data — bulk file deliveries, enrichment, and orchestration into CRMs and marketing automation platforms.

Strategic Customer Success Manager ZoomInfo One of the first five strategic CSMs. Managed Fortune 500 accounts through onboarding, adoption, and expansion.

Customer Success Manager Dun & Bradstreet 2014 – 2019 Joined via D&B's acquisition of NetProspex. Grew from client services into managing national enterprise accounts across defense, financial services, and consulting.

Education

Indiana University Bloomington B.S. Management — O'Neill School of Public and Environmental Affairs